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HubSpot CRM
All-in-one CRM platform with marketing, sales, and service hubs for growing businesses.
4.5
4,821 user reviews
Quick Facts
Founded2006
Starting PriceFree
Pricing ModelFreemium
Free TrialFree forever plan available
Best ForGrowing SMBs and mid-market companies
CategorySales & Marketing
About HubSpot CRM
HubSpot CRM is a comprehensive customer relationship management platform that combines marketing automation, sales pipeline management, and customer service tools in a single unified platform. It offers a genuinely free CRM tier that scales with your business.
Pros & Cons
Pros
- Generous free tier with core CRM features
- Seamless integration between marketing, sales, and service hubs
- Intuitive drag-and-drop interface
- Powerful automation workflows
- Extensive app marketplace with 1,000+ integrations
Cons
- Costs escalate quickly as you add contacts and features
- Advanced reporting locked behind higher tiers
- Can feel overwhelming for small teams
- Limited customization on lower plans
Key Features
Contact and deal management
Email marketing and sequences
Marketing automation workflows
Sales pipeline tracking
Live chat and chatbots
Reporting dashboards
Landing page builder
Pricing Plans
Free
$0/month
- Unlimited users
- 1M contacts
- Basic CRM
Starter
$20/seat/month
- Email marketing
- Ad management
- Forms
Professional
$890/month
- Marketing automation
- Custom reporting
- Teams
Enterprise
$3,600/month
- Custom objects
- Revenue attribution
- SSO
Support Options
24/7 chat (paid plans)Email supportPhone (Enterprise)Knowledge baseCommunity forum
Ready to Get Started with HubSpot CRM?
Visit the official HubSpot CRM website to explore pricing, start a free trial, or request a demo.